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| What do you do? We are an aggregator of medical equipment repair parts for the health care industry on a national scale. In short, we find the best solution to our customer's replacement parts needs, communicate the purchase options to the customer, secure the order and delivery of their requirements. How do you do what you do? PartsSource has invested heavily in a proprietary database management system that allows our team to efficiently and cost effectively source customer parts requests. Sourcing replacement parts is our core competency and sole business focus. What value do you provide your customers? Simplicity, productivity, and financial savings. With a single phone call our customers are assured of a timely resolution of their replacement parts needs, attractive pricing from a qualified vendor, and the opportunity to focus their time and resources on repairing and maintaining capital assets. Are you a distributor? We are a distributor of replacement medical parts, but we are NOT a distributor of finished "customer ready" product. Are you a Third Party or outsourcing firm? Yes. Many would categorize us as a Third Party Logistics (3PL) provider with a core competency in acquisition of replacement parts. Are you an Independent Service Organization? No. We perform no remedial service or preventive maintenance. Why should we sell you replacement parts at a discount?
We fulfill parts requests for all manufacturers and all modalities (both Diagnostic Imaging and Biomedical) found in the health care setting. At PartsSource, "the answer is yes!". How do we categorize you in our system? Most customers simply list us in their system as a Parts Provider. Some have added the additional term Preferred Parts Provider to signify we are also offering additional savings when parts are needed. Won’t the customer call the OEM anyway? They might, but with our 94% sourced rate under current OEM pricing it’s unlikely that a customer would call an OEM after hearing the pricing options we’ll have for them. Do you offer any other services that benefit the OEM? Yes. We offer solutions to OEM product lines scheduled for End of Life. EOL Source offers the following incentives to OEMs:
PartsSource was established in 2001 - Since then we have grown rapidly to a $75,000,000 per year plus company with over 200 Full Time Employee’s. Do you deliver savings to the customer? Yes. Hospitals utilizing the "PartsSource Procurement Program" (P3) are able to recognize savings averaging between 15-50% from prior vendors. Do you have any impact on customer productivity? Yes. PartsSource customers average productivity improvement of three hours per part ordered. In short, the P3 program offers significant dollar savings and allows the technician workforce to go back to their primary function of repairing hospital equipment. How do I apply for credit with PartsSource? Please download the credit application HERE and fax completed form to (330) 486-9518 or e-mail: smallory@partssource.com. What are the Terms And Conditions of Sales? Click here to view the Terms and Conditions of Sales. What are the Terms and Conditions of Purchases? Click here to view the Terms and Conditions of Purchase. Can I print out a return shipping label from your Website? Click here to download and print a return shipping label. |
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