Trinity Health Care: Speed, Accuracy and Instant Pricing

Each month PartsSource has an in-depth audit that found technicians were spending significant time purchasing parts at the expense of repairing equipment, Trinity Health Care knew a change was necessary. “Our ‘second source’ model wasn’t working; it wasn’t efficient,” says John-Paul Guimond, corporate director of Clinical Engineering Operations. “We discovered that technicians might be on the phone for an hour, trying to save as little as $100. That just doesn’t cut it.”

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