Happy New Year! Every January at PartsSource we set our respective goals and objectives and review our upcoming plans for the New Year, just like you. Through every passing year we are reminded that our growth and success is driven by you, our customers, and we thank each and every one of you for being a part of that success. 2012 will be an exciting year at PartsSource as we will continue to build on the success of our revolutionary SmartPrice™ technology, which has had a tremendous impact on ePartsFinder™ utilization, our proprietary web-based parts procurement platform.
Currently we have over 7000 customers representing over 800 hospitals that rely on our technologies to procure and manage the parts process. We will also continue to expand our OEM partnerships and as you'll read later, and we are proud to be adding Maquet to our growing list of strategic manufacturer relationships. That's not all, we are working hard on more than a few pleasant surprises for our customers that you'll see throughout the year to come!
I encourage everyone to make 2012 the best year for your career, your life and your family.
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John Reinhart, Engineer Ukiah Valley Medical Center
- Not sure if you have the right part number to identify the part you need to order? Worried that if you do order the part you won't know if you've guessed correctly until it arrives? It's not a lot of fun to try and describe what the part you need looks like and what it does and it's even less fun when the replacement part arrives and it's not what you need. Another day of downtime and no guarantees that you'll get the right part when the replacement arrives. Here at PartsSource we track all part returns carefully and "wrong part shipped" occurs most frequently when a customer doesn't have a part number and we have to try and guess which part is being requested.
To combat this industry-wide problem PartsSource undertook the challenge of creating a picture archive gallery for parts across all modalities and manufacturers. It was our goal to provide a representative picture of each and every part we sold to our customers and to make those pictures available real-time via ePartsFinder™. As of today we have collected over 250,000 pictures and these pictures represent over 75% of all parts sold and our totals grow every day. So if you use ePartsFinder™, when you place an order not only can you receive your pricing instantly via SmartPrice™ you can also view a representative picture of the part you are purchasing before you place your order.
In fact, ePartsFinder™, users have experienced a dramatic decrease in wrong part shipped which translates to dramatic increases in both uptime and customer satisfaction. And for the smart Clinical Engineer, any tool that saves time, money and increases uptime is worth utilizing as often as you can.
Want to learn more about ePartsFinder™, and our ground-breaking SmartPrice™ technology? Simply click on either of the above links and you'll be taken instantly to a demonstration of both applications.
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